“My deepest thanks for your help with improving our presentations. An excellent ‘elevator speech’ is vital for accelerating growth in our practices. Your meaningful critique will serve us well and aid us in separating ourselves from the competition. We truly appreciate the good results we achieved immediately, and are delighted by how quickly we can now create and implement and effective message to our prospects.”
Darrie Schlesinger, Financial Professional
“Thank you for conducting ‘Relationship Driven Writing and the Writing Process’ and ‘A Dozen Business Writing Brush Ups’ seminars for The Atlanta Development Authority. From every employee segment, we found your sessions to be extremely informative with direct application! We received extremely positive feedback from attendees on the content, your non-threatening humorous style and innate capabilities as an informative speaker. Everyone here feels Executive Speak/Write, Inc. has made a huge contribution in helping us focus and deliver our messages more effectively!”
Robert Doleman, HR Director
Atlanta Development Authority
“You are absolutely amazing. Representing the World Trade Center takes energy, enthusiasm and the ability to talk to audiences from around the globe. This is even more challenging given I am simultaneously translating into English the words and pace of my Russian vocabulary. Your support and direction on how to improve my speaking skills has inspired me to make a great presentation.”
Lilia Postolachi
Director of International Services & Membership
World Trade Center Atlanta
“If you are looking to enhance your professional skills, I highly recommend Executive Speak Write. As a CPA, I am constantly interacting with people through all channels of communication. I was looking for ideas to implement for results, impact and efficiency. After completing the writing and public speaking courses, the tips I learned improved the effectiveness of my letters, emails and presentations and helped me capture my overall communication voice. The exposure to proper business etiquette in our changing world was insightful and I thoroughly enjoyed working with both Claudia and Steve.”
Susan Havens, CPA
“I had the opportunity to learn from Steve as part of WIT’s Executive Coaching program last fall, and I found the session to be immensely valuable and immediately useful in my career. In addition, Steve and Claudia served as co-presenters for one of our WIT monthly meetings, and their presentation was met with rave reviews. They have a knack of presenting excellent content in a very entertaining and engaging manner. I simply can’t say enough wonderful things about both Steve and Claudia.”
Heather Rocker
Executive Director, Women in Technology
“I wanted to refine my presentation skills because I know it’s one of the best ways to increase my effectiveness with colleagues and customers. The team at Executive Speak/ Write worked with me to improve my speaking awareness and style. Their approach was very professional, detailed and easy to apply. Now I’m a more comfortable, confident and commanding speaker according to my management team members. The improvement has been remarkable.”
Jamie Hillend
Director, Marketing Department
Appleton, Inc.
“Claudia’s business writing course has fostered continuous skills improvement, on-going discussion, and peer-group reinforcement of her training. One of our leaders has described it as ‘the most valuable course in his executive development.’ ”
Russell L. Mullennix
Georgia Power
“Claudia Coplon is a great resource for us at UGA’s Training and Development Center. Claudia facilitates at the Center on a regular basis and she has strengthened our curriculum with her informative and dynamic seminars. Seminar participants rave about her instruction in their evaluation commentary, saying: ‘Great instructor. I would advise everyone who is a student or works here at UGA to take her class (Business Writing Skills) at least once. Great job!’”
Steve Clements brings years of experience and a tremendous depth of knowledge to our workshops on presentation skills. In our hands-on workshops, Steve guides participants with positive and insightful instruction on how to present in an effective and engaging manner. Following are several comments from participants of Steve’s Speaking of Success workshop: ‘Steve was an awesome instructor! His calming presence is wonderful for a class covering a topic which makes so many people so nervous.’ and ‘Throughout the class I learned a lot from Steve and all those who attended.’”
Tracey A. O’Malley, Manager
Office of Professional Development
The University of Georgia
“Executive Speak/Write provided the communication skills I needed to land a key international sales position—and without a second interview. Steve’s in-the-trench exercises quickly prepared me to speak on my feet, and better converse and answer questions. I was free to interact with my interviewers and, after winning the job, with my clients effectively and comfortably. Claudia repositioned my writing to be more concise and relationship-driven. My written interaction with the company helped seal the deal and now contributes to communications with my international clients. Throughout both training programs, Steve and Claudia pointed out my positive capabilities and steered me towards them. Sounds simple, but few do it. Thanks to my new perspectives on speaking and writing, I have achieved heights of success I never thought possible.”
Tony Barbetta
EMS Manager North America
Vectron International
“Claudia Coplon’s writing seminar was invaluable to me and my team. As a group we learned broad guidelines that were relevant and immediately applicable. Individually, she provided one-on-one feedback that allowed us to address each of our specific writing challenges. I’ve got a few of Claudia’s tips taped next to my computer – they never fail to come to my rescue when I’m tackling a tough assignment. Claudia’s warmth, energy, and her genuine interest in helping us made for a very positive training experience.”
Susan Duke, Research Manager
BBDO Atlanta
“Your writing class workshop was excellent. You were funny and creative. Your ability to connect with your audience and make each person feel important was amazing. Your style, presence, and attention to detail were outstanding. Simply put you are fabulous. Thank you for being genuine and truly interested in improving my writing skills.”
DeKimberlen Neely, Ph.D., Program Manager
Center for Leadership & Civic Engagement
Spelman College
“I gave a 30-minute speech before a group of 200 including a Congressman and really felt good throughout the presentation. Your show of confidence in my speaking ability has already helped a great deal.”
Fran Harbert
The Southern Company
“Claudia Coplon has been a freelance writer for Davis & Associates, a public relations/marketing agency, for over 18 years. Today, as from the beginning of our working relationship, I unhesitantly tell anyone who will listen that she is truly the best writer/editor with whom I have ever had the pleasure of working. Not only has she written for nearly every business-to-business industry from high tech to medical, logistics, etc. but she never ceases to amaze me with her ability to interpret, through words, each situation, terminology and style with amazing accuracy, clarity and precision. Claudia also has the unique capability and personality to teach her skills to others in a way that is not only effective but also is unthreatening and, if you can believe it, fun!”
Marilee Davis
Davis & Associates
“I was as green as Kermit the frog when Steve Clements interviewed me to host Hour Magazine. Much later, Steve said I had a quality that he saw and felt that, with work, it could be developed. And work we did. Live shows in Pittsburgh, live shows in Boston. And, after each show, there would be that excruciating rehash of what went right and what went wrong! Fortunately, more began to go right. I think more than anything, Steve was able to teach me to be me on camera. That to me is the secret of the relationship between a performer and the audience. If they like you, you’re home free! The rest is nuts and bolts in an interview show. Not only did we stay on for nearly a decade, but Steve taught me so well I can’t get a job as an actor anymore!”
Gary Collins
“Steve Clements was my producer during one of the longest running shows on network TV, Hour Magazine, hosted by Gary Collins. I was the medical consultant or correspondent on camera during a variety type program ranging from medical information and discussion to musical acts. These were done live both at the studio and remotely. The content varied every day, yet Steve was able to put it all together in a seamless, extraordinary way. His skill in coordinating the talents and personalities involved to produce so effective and popular a program are a testimonial to his skill, experience, common sense and personality.”
Dr. Isadore Rosenfeld
World-Renowned Cardiologist
& Best Selling Author
“I was most fortunate to have found you in the planning stages of my candidacy for 2006 Georgia Insurance Commissioner. You helped me organize and present the speeches I was giving to local political organizations. In particular, you taught me the importance of the effective transition from one key point to another. Because you are excellent at what you do, and easy to work with, I would highly recommend Executive Speak/Write to political candidates and/or political office holders.”
Guy Drexinger
2006 Candidate for Georgia Insurance Commissioner
“When I began my career as an on-air personality, I needed to find my comfort level and understand the needs of my audience. Steve helped me develop and package my media skills so that, by the end of the eight-year run of the television show on which we worked, I was receiving over 10,000 letters a week in response to my food segments. He helped me to understand the demographic of my target audience and hone my segments to appeal to their needs.
“Steve helped me become comfortable in front of the camera and adjust my skills so that I was able to launch three award-winning cookbooks as a result of my on-air segments.”
Laurie Burrows Grad
Food Writer/Broadcast Journalist
“When it comes to writing and editing Claudia Coplon can do it all. I called on Claudia to assist with the writing of materials for our team member training program. She came highly recommended from my boss who had used her to revamp an operations manual which then remained in use many years after it had been rewritten. Not only did she do a phenomenal job with the writing and editing of the new team member training program, she assisted me with managing several other freelance writers. She monitored and edited their work prior to my ever seeing it. She is very professional, organized, and conscientious about herself and her work. What a true blessing it is working with Claudia.”
Holly Brown
Senior Project Supervisor
Chick-fil-A, Inc.
“Claudia and I have crossed professional paths many, many times over the last ten years. Recently, she served as the chief editor of a 50+ page technical evaluation of electronic medical records (EMRs) commissioned by the American College of Rheumatology. While the content of the committee’s draft report was excellent, its jumble of differing writing styles and inconsistencies coupled with the complexity of the information required the skills of a professional writing consultant to make it worthy of publishing. As the staff member responsible for production of the final report, I tapped Claudia Coplon as my first and only choice to make the changes. Within a short time, she put her red pen to work and transformed the piece. Needless to say, the final report is an excellent tool for our physician members. Claudia’s writing expertise made the presentation of this important technical information clear, uniform, engaging and wholly professional. I am indebted!”
Teresa Fitzgerald
Vice President, Socioeconomic Affairs
AmericanCollege of Rheumatology
“I was introduced to Claudia Coplon as a potential copywriter for my new business. What I found in Claudia was so much more! She has proven to be a full service business consultant. In just one strategy session, Claudia helped me develop my mission statement, elevator speech, and name for my business! In just a couple of more sessions, she was instrumental in helping me to launch my website. In addition to writing the web copy, her contributions in helping me to define and communicate my portfolio of services were priceless. And, through Claudia’s business connections and networking, I have already secured one client and several prospects. My decision to initiate a relationship with Claudia has been my best business marketing decision to date!”
Mollye Rhea
For Momentum
www.formomentum.com
“Claudia’s training program on e-mail effectiveness was applicable for participants from all levels of our organization. The lecture, practice and individualized input she provided has given us a greater appreciation of the best ways to communicate effectively by email and ability to generate effective business communications.”
Carmenza Whitley
Association County Commissioners of Georgia
www.accg.org
“Steve and Claudia’s training is absolutely fantastic. I learn something new every time I participate. And since they train people on how to give good presentations, you can be guaranteed that theirs will be lively, enlightening and educational.”
Bonnie Buol Ruszczyk
BBR Marketing
www.bbrmarketing.com
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Quotes from clients in business-to-business, non-profit, academic and government sectors about ESW’s effective communications skills improvement training:
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